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If you choose to pay by credit or debit card, it will be authorised at the time you place the order - this allows you to instantly know whether your order has been successful, and removes the need for us (or anyone) to see your card details, thereby reducing potential fraud even further.

By selecting the "Confirm Order" button you accept that you are instructing us to charge to your credit/debit card the amount due to us as shown in your electronic order form in the "Total". You undertake that all details you provide to us for the purposes of purchasing products are correct, that the credit/debit card you are using is your own and that there are sufficient funds to cover the costs of the products.

A payment gateway provides a secure link for your transaction details. As we are not responsible for the operation of this secure link we will not, unless we are negligent, be liable for any loss you may suffer if a third party obtains unauthorised access to any information you provide via this link.

Website Security

Our security system protects you while you shop at Bear To Say ... so that you never have to worry about credit or debit card security. Our secure server software (SSL) is the industry standard and is among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit or debit card number, name and address so that it cannot be read as the information travels over the Internet.

If you are still unsure about entering your details over the internet, simply use our telephone ordering service 01633 250011.

Once you have filled in your payment details and clicked the submit button, your order will be sent to us. As soon as we receive your order, and your credit/ debit card details have been accepted, we will send you an e-mail, confirming your order. This e-mail will serve as your receipt, therefore we recommend that you print this e-mail for future reference.

If there is a query on your order, we will make contact with you either by telephone or e-mail, so please ensure that these are entered on the billing details form.
If you have any other questions about the ordering process, or any other aspect of Bear To Say... then please do not hesitate to Contact Us by email.